Kylas is a mature general-purpose sales CRM that also prices without per-user charges. Pingo360 is a WhatsApp-first CRM with GST invoicing and flat ₹999/month pricing for unlimited users.
Start free trial →Any honest comparison should start here. Kylas is a serious, well-built general-purpose sales CRM, not a lightweight tool, and its pricing page makes a point worth taking seriously on its own terms: "Unlimited Users for Unlimited Growth." Its free Embark plan is unusually generous for a lifetime-free tier — 10,000 records and 5GB of file storage at no cost, with unlimited users even on that free plan. Its paid Elevate plan adds email, SMS and WhatsApp integration, up to 30 workflows, telephony and call logging, and a 100,000-record, 100GB-storage ceiling that expands further on its Exceed enterprise tier. Telephony and call logging in particular are real, functioning features that Pingo360 does not have at all.
If your sales process runs heavily on outbound and inbound phone calls with logged call history, or you need the record and storage depth of an established general CRM with SMS alongside email and WhatsApp, Kylas is built for that and goes deeper than Pingo360 in those areas. If phone calling is central to how your team sells, Pingo360 simply does not cover that, and Kylas is the more complete choice.
The pricing angle that usually anchors these comparisons does not apply cleanly here. Kylas, like Pingo360, does not charge per seat on its paid plans — both products let you add team members without raising the bill. That is worth saying plainly rather than glossing over: if you came looking for "no per-user pricing" as the reason to prefer Pingo360 over Kylas, that specific argument does not hold. The two products are aligned on that point.
Where they actually diverge is in what each one is built around. Kylas is a general-purpose sales CRM first — its centre of gravity is records, workflows, call logging and the traditional CRM feature set, with WhatsApp as one integration among several (email, SMS, telephony) on its Elevate plan. Pingo360's centre of gravity is a WhatsApp Business inbox with a sales pipeline and GST-compliant invoicing wired directly to a deal, including UPI payment links. Kylas's pricing page does not confirm GST invoicing as a feature, so that is not something to assume either way — it simply is not stated. If GST invoicing generated from a deal matters to how you bill customers, that is a concrete Pingo360 feature Kylas's public pricing page does not claim. If call logging and a broader general-CRM workflow engine matter more than WhatsApp-first design, Kylas's feature depth is the stronger fit.
| Kylas | Pingo360 | |
|---|---|---|
| Product category | General-purpose sales CRM | WhatsApp-first CRM |
| Pricing model | Unlimited users on paid plans, no per-seat charge | Flat ₹999/month, unlimited users |
| Extra team member cost | ₹0 — no per-seat pricing | ₹0 — no per-seat pricing |
| Free tier | Lifetime free Embark plan, 10,000 records, 5GB storage | No free tier; 14-day trial instead |
| Two-way WhatsApp Business inbox | WhatsApp listed as an integration on Elevate, not the core interface | Yes, core to the product |
| Website chat inbox | Not part of the advertised feature set | Yes |
| Telephony and call logging | Yes, built in on Elevate | No |
| SMS integration | Yes, on Elevate | No |
| Sales pipeline with drag-and-drop stages | Yes, general-CRM workflow engine, up to 30 workflows on Elevate | Yes, custom stages |
| GST invoicing with CGST/SGST/IGST split | Not confirmed on Kylas's pricing page | Yes, from a deal |
| UPI payment links | Not advertised | Yes, with invoices |
| Free trial | 7 days, no card required, on Elevate | 14 days, no card required |
Prices and plan details as of 25 August 2026, taken from Kylas's public pricing page. Kylas's exact Elevate price was not confirmed from the page at the time of writing — verify current pricing directly on the vendor's site before deciding. Kylas may revise plans at any time.
Because neither product charges per seat, the usual "watch out for per-user pricing" framing does not do much work in this comparison. The real cost question is which feature set you are paying for and whether you need it. Kylas's free Embark plan is a genuinely strong zero-cost starting point if your team is small and you can live without email integration, workflows and analytics, which Embark excludes. Once you need those, you move to Elevate, and Kylas's own page does not publish that flat monthly figure openly enough to quote here — you would need to check current pricing directly with them.
Pingo360's ₹999/month is fixed and published, with every feature listed on this page included at that price from day one, no free tier but a 14-day no-card trial to test it first. If what you actually need is call logging, SMS and broad general-CRM workflow depth, that cost comparison should be made directly against Kylas's Elevate price once you have it, not assumed. If what you need is a WhatsApp-first inbox with GST invoicing wired to the deal, Pingo360's ₹999/month covers that outright.
Unlimited team members, a two-way WhatsApp Business inbox and a website chat inbox, automatic email logging, a sales pipeline with drag-and-drop boards and custom stages, automation, reports, GST-compliant invoicing with the correct CGST/SGST/IGST split and UPI payment links generated from a deal, custom objects, team roles, CSV and JSON import and export, two-factor authentication, daily backups kept for 30 days, and database-level workspace isolation so your data sits apart from every other account. Billing is monthly via Razorpay. The 14-day trial needs no card and you can cancel anytime.
Pingo360 is operated by its founding team while formal company registration is in progress. If you want to ask anything before trying it, write to [email protected].
Only partly. Kylas is a mature general-purpose sales CRM with telephony and call logging, SMS, extensive workflow automation and analytics built for larger record volumes. Pingo360 is a CRM built around a WhatsApp Business inbox and a sales pipeline. If your team runs a lot of outbound calling and needs deep general-CRM depth, Kylas covers more ground. If your team sells mainly through WhatsApp and wants GST invoicing built into the deal flow, Pingo360 is the closer fit.
No. Kylas states unlimited users on its paid plans as part of its own pricing model, so it does not charge a per-seat fee the way many CRM and WhatsApp tools do. This is a genuine similarity with Pingo360 rather than a difference — neither product penalises you for adding team members.
Kylas offers a free lifetime Embark plan with 10,000 records and 5GB storage. Its paid Elevate plan is billed at a flat monthly rate with quarterly, half-yearly or annual billing options and a 7-day free trial with no card required, but the exact current price was not confirmed from Kylas's pricing page at the time this was written. Contact Kylas directly or check their pricing page for the current Elevate rate. Its Exceed plan is custom enterprise pricing.
A flat ₹999 per month regardless of team size, the same as Kylas's own unlimited-user approach. The difference between the two products is not about per-seat pricing but about what is built in: Pingo360 includes a WhatsApp Business inbox and GST invoicing with UPI links, while Kylas includes telephony, call logging and broader general-CRM workflow depth.
Kylas advertises telephony and call logging, SMS integration, up to 30 workflows on Elevate, and a much larger free-tier record allowance of 10,000 records with 5GB storage. Pingo360 does not have phone calling or SMS, and does not publish record or storage limits to compare against Kylas's figures.
Yes. Export your contacts from Kylas to CSV and import them into Pingo360, which supports CSV and JSON import and export. Call logs and Kylas-specific workflow history do not transfer between platforms, so most teams run a short overlap period.