Cleomitra is a genuinely broader business-operations product. Pingo360 is a focused WhatsApp-first CRM with a sales pipeline and GST invoicing included at a flat ₹999/month, with no cap on customers and no per-user pricing.
Start free trial →Cleomitra is not just a CRM — it is closer to an all-in-one business operations product, and that is a real and useful thing to be. Its site splits plans into two tracks: "Engage" for customer communication and engagement, and "Service OS" for fuller business operations, with Service OS plans adding booking and appointment scheduling plus POS-style billing with GST invoices in the same workspace as the WhatsApp inbox. On top of that, Cleomitra offers "Mitra AI" as its own product pillar rather than a bolt-on feature, sold as a separate wallet-based credit add-on.
If your business takes appointments — a salon, a clinic, a service business that books slots — and you want that booking flow, the point-of-sale and the customer conversations in one tool, Cleomitra's Service OS line is built for exactly that, and Pingo360 has nothing equivalent. Cleomitra also offers a 30-day free trial, twice the length of Pingo360's 14 days.
Both products are aimed at the same kind of Indian SMB and both lead with WhatsApp, so this is a closer comparison than most. The real difference is not the headline number — it is what each plan actually caps and includes. Cleomitra's plans are flat-rate per plan, not per-seat, which is similar to Pingo360's model. But Cleomitra's plans are capped by customer volume: Engage Starter allows 1,000 customers per month, Engage Growth and Service OS Growth allow 5,000. Grow past that ceiling and you move to a higher tier. Pingo360's flat ₹999/month has no customer-volume cap at all — the price is the same whether you have 200 contacts or 20,000.
The second difference is where GST invoicing sits in each product. On Cleomitra, invoicing is not available on the cheaper Engage plans at all — it appears starting at Service OS Growth, ₹2,799/month. Pingo360 includes GST-compliant invoicing with CGST/SGST/IGST splitting and UPI payment links at its single ₹999/month price, with no separate tier to unlock it. That said, being honest about the flip side: Cleomitra's Engage Starter at ₹499/month is genuinely cheaper than Pingo360 for a business that only needs a WhatsApp inbox and does not need invoicing yet. The fair comparison is Pingo360 against Service OS Growth, since that is the Cleomitra tier that actually matches Pingo360's included feature set — and at that comparison point, Pingo360 is markedly cheaper for a CRM-plus-invoicing use case, while Cleomitra is bringing booking and POS along with it.
| Cleomitra | Pingo360 | |
|---|---|---|
| Product category | WhatsApp engagement (Engage) or full business operations (Service OS) | WhatsApp-first CRM |
| Pricing model | Flat per plan, but capped by customers-per-month | Flat ₹999/month, no customer cap, unlimited users |
| Entry price | ₹499/month (Engage Starter, WhatsApp only, no invoicing, 1,000 customers/month cap) | ₹999/month (full feature set, no cap) |
| Comparable tier with GST invoicing | ₹2,799/month (Service OS Growth, 5,000 customers/month cap) | ₹999/month (no cap) |
| Two-way WhatsApp Business inbox | Yes | Yes |
| Sales pipeline with drag-and-drop stages | Not part of the advertised feature set | Yes, custom stages |
| Booking and appointment scheduling | Yes, on Service OS plans | No |
| POS / point-of-sale billing | Yes, on Service OS plans | No |
| Built-in AI product | Mitra AI, separate credit-based add-on | No |
| GST invoicing with CGST/SGST/IGST split | Only on Service OS plans (₹2,799/month and up) | Yes, included at ₹999/month |
| UPI payment links | Not specified as a distinct feature | Yes, with invoices |
| Free trial | 30 days | 14 days, no card required |
Prices and plan details as of 25 August 2026, taken from Cleomitra's public pricing page. Cleomitra may revise plans — verify on the vendor's site before deciding. Meta's per-conversation WhatsApp charges are set by Meta and are extra on every platform.
This is not a comparison where Pingo360 can simply claim to be cheaper — Cleomitra's entry plan at ₹499/month genuinely undercuts Pingo360's ₹999/month, and it is worth saying that plainly rather than burying it. What that ₹499 plan does not include is GST invoicing, a customer cap above 1,000 per month, or more than a WhatsApp-only channel. If invoicing and volume matter to you, the comparison shifts: Cleomitra's plan that actually includes GST billing, Service OS Growth, is ₹2,799/month — nearly three times Pingo360's flat price — and it still caps you at 5,000 customers per month before you would need to step up again.
The honest summary is that Cleomitra's pricing scales with how much of the product you use — communication only, or communication plus operations — and with how many customers you serve. Pingo360's pricing does not move on either axis: one flat number, no customer ceiling, whether your team is two people or twenty. Which model is better depends entirely on whether you need booking, POS and a built-in AI credit system enough to pay for them, or whether a sales pipeline and GST invoicing without a volume cap is what you actually need.
Unlimited team members, a two-way WhatsApp Business inbox and a website chat inbox, automatic email logging, a sales pipeline with drag-and-drop boards and custom stages, automation, reports, GST-compliant invoicing with the correct CGST/SGST/IGST split and UPI payment links generated from a deal, custom objects, team roles, CSV and JSON import and export, two-factor authentication, daily backups kept for 30 days, and database-level workspace isolation so your data sits apart from every other account. No cap on customers, contacts or deals. Billing is monthly via Razorpay. The 14-day trial needs no card and you can cancel anytime.
Pingo360 is operated by its founding team while formal company registration is in progress. If you want to ask anything before trying it, write to [email protected].
Partly, and it depends which Cleomitra plan you are comparing against. Cleomitra sells two separate product tracks: Engage plans focused on customer communication, and Service OS plans that add booking, appointments and POS billing. Pingo360 is a single CRM product with a sales pipeline and GST invoicing built in from the start. If you want booking and point-of-sale in the same tool as your CRM, Cleomitra's Service OS line covers ground Pingo360 does not. If you want a straightforward sales pipeline with no customer-volume cap, Pingo360 is the closer fit.
As listed on Cleomitra's pricing page, Engage Starter is ₹499/month, Engage Growth is ₹1,499/month and Engage Pro is ₹2,499/month, each capped at a fixed number of customers per month (1,000 on Starter, 5,000 on Growth). Service OS Growth is ₹2,799/month, Service OS Pro is ₹3,999/month, and Service OS Enterprise is custom priced. The Service OS plans add booking, appointments and GST billing on top of the Engage feature set.
No. GST-compliant billing appears on Cleomitra's Service OS plans, starting at Service OS Growth for ₹2,799/month. The ₹499 Engage Starter plan is cheaper than Pingo360 but does not include invoicing, so it is not a like-for-like comparison against Pingo360's included GST invoicing.
Still ₹999 per month flat. Pingo360 has no per-seat charge and no cap on the number of customers, contacts or deals in the account. Cleomitra's plans, by contrast, are capped by customers-per-month and step up in price as that volume grows. Billing on Pingo360 is monthly through Razorpay and you can cancel anytime.
Cleomitra's Service OS plans include booking and appointment scheduling and POS-style billing, and Cleomitra offers Mitra AI as a separate credit-based add-on. Pingo360 has none of these: no booking or appointments, no point-of-sale beyond deal-based GST invoicing, and no built-in AI copilot product.
Yes, for contact and customer data. Export from Cleomitra and import into Pingo360, which supports CSV and JSON import and export. Booking history, appointment records and prior invoices created inside Cleomitra's Service OS do not carry across automatically, since Pingo360 does not have a booking or POS module to receive them.