Every customer, one record — not scattered across notebooks and phones

Contact details, WhatsApp, email, calls and deals, all on one timeline your whole team can see and trust.

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What "customer 360" actually means here

One timeline, every channel

WhatsApp messages, emails, calls, notes and deals all land on the same customer record, grouped by month and filterable by type.

No duplicate customers

New enquiries are matched to an existing contact automatically by email or phone — no accidental second record for someone your team already knows.

Anyone on the team can pick it up

A colleague can open a customer's record and see the full history instantly — no one has to explain the backstory over again.

Nothing gets forgotten

A needs-attention view and automations flag customers who've gone quiet, so a relationship doesn't just fade out unnoticed.

Common questions

What exactly is on a customer's record?

Contact details, every WhatsApp message, email, call log, note, deal and invoice — grouped by month, filterable by type or team member.

Can multiple team members work on the same customer?

Yes — anyone on the team sees the same up-to-date record, so a customer never has to repeat themselves to a different person.

How is this different from just keeping notes in a spreadsheet?

A spreadsheet doesn't log WhatsApp messages, emails or calls automatically, doesn't warn you about duplicate customers, and doesn't remind anyone about a forgotten follow-up. Pingo360 does all three.

Give every customer one real record

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